Also the drive does show on the disk utility.
I went to best buy and bought a new cable and the one that the guy recommended was the 'Insignia 4ft charge/sync cable' and i just connected and its till not appearing on my mac desktop.
#Western digital my passport for mac troubleshooting portable#
My Passport for Mac portable hard drive, with the WD Drive Utilities. Should you encounter any problem, please give us an opportunity to address it.
Reformatting Lacie External Hard Drive for Both Windows And Mac. If you are having a similar problem on your WD My Passport Ultra hard.